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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What makes Amarélia Jewelry unique?

At Amarélia, we blend timeless design with meticulous craftsmanship. Each piece is thoughtfully created to celebrate individuality, using only high-quality materials and ethically sourced gemstones. Our collections reflect a passion for beauty, elegance, and personal expression.

2. Where are your pieces made?

All Amarélia jewelry is handcrafted with care by skilled artisans. We prioritize responsible sourcing and quality workmanship to ensure each piece meets the highest standards.

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3. Do you offer custom or personalized jewelry?

Yes, we do! Amarélia offers custom design services and personalization options on select pieces. Whether you're looking to engrave a special message or create a one-of-a-kind design, we’re here to help you bring your vision to life. Please reach out to our customer care team to learn more.

4. What materials do you use in your jewelry?

Our collections feature a range of premium materials, including 14k and 18k gold, sterling silver, freshwater pearls, and ethically sourced gemstones. Each material is carefully selected for its quality, beauty, and durability.

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5. How should I care for my Amarélia jewelry?

To keep your jewelry shining, we recommend removing it before swimming, showering, or exercising. Store your pieces in a soft pouch or jewelry box, and clean gently with a soft cloth. For more detailed care instructions, visit our Jewelry Care page.

6. Do you offer international shipping?

Yes, Amarélia ships worldwide! Shipping times and costs may vary depending on your location. You can find full details on our Shipping & Delivery page at checkout.

7. What is your return policy?

We want you to love your Amarélia jewelry. If for any reason you’re not satisfied, we accept returns within 30 days of delivery on unworn pieces in their original packaging. Personalized and custom-made items are not eligible for returns. Please visit our Returns & Exchanges page for more information.

8. How can I contact Amarélia for further assistance?

Our customer care team is here to assist you. You can reach us via email at [insert email address] or through our Contact page. We’re happy to answer your questions and help you find the perfect piece.

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