F. A. Q.
- How is Amarélia Jewelry created?
Each of our collections is crafted differently to honor the spirit of its design.
Our Fine Jewelry features carefully sourced precious stones, with each piece personally designed by Eliana. We collaborate with specialized artisans for certain finishing processes - such as stone setting - to ensure the highest quality craftsmanship.
The Aionia Collection and Limited Edition pieces are handmade by Eliana, most often using the lost wax casting method or directly on the chosen metal. The process involves designing, metal or wax cutting, filling, smoothing and shaping. Metal soldering, sanding and polishing is done, before the pieces are plated in 22K gold, rose gold or sterling silver.
For the Poesia Collection, elements like bezels, crystals and gemstones are thoughtfully sourced, then designed and assembled by Eliana, followed by the same beautiful plating process.
2. What materials do you use in your jewelry?
At Amarélia, we thoughtfully select materials to complement the spirit of each collection.
Fine Jewelry pieces are crafted from solid 14K or 18K gold and adorned with high-quality precious gemstones, carefully sourced for their brilliance and beauty.
The Aionia Collection and most of our Limited Edition designs are made with sterling silver, with many pieces plated in 22K gold or rose gold for a rich, luminous finish.
Poesia Collection designs are created using sterling silver or brass, then beautifully plated in 22K gold or sterling silver, depending on the piece.
Please refer to each product listing for specific material details.
3. Do you offer custom or personalized jewelry?
Yes, custom orders are welcomed on a case-by-case basis. If you have a special piece in mind, feel free to reach out directly at info@amareliajewelry.com and we’ll be happy to discuss your ideas.
4. Can you make personalized sizes?
Absolutely! We often create personalized-sized cuff bracelets and rings. Simply provide your wrist measurement (circumference) or ring size when placing your order. Please note, once a piece is made, we are unable to resize it.
5. What payment methods do you accept?
We currently accept all major credit cards, PayPal, and bank transfers. For bank transfer details, kindly refer to our Terms and Conditions.
6. Do you offer international shipping?
Yes! We are pleased to ship worldwide. Shipping costs and delivery times may vary depending on your location. Full details can be found on our Shipping & Delivery page at checkout.
7. What is your return policy?
We hope you adore your Amarélia piece. If not, we accept returns on unworn jewelry in its original packaging within 30 days of delivery. Please note that custom-made and personalized items are non-refundable. Visit our Returns & Exchanges page for full details.
8. How can I contact Amarélia for further assistance?
Our customer care team is here to help! Reach out to us via email at info@amareliajewelry.com or through our Contact page. We’re happy to assist you with any questions or special requests.Terms-conditions